How do we work

Our team consists of highly educated, specialized and experienced professionals. Our general domain is SAP, specialization Customer Engagement and Commerce. We are English fluent.
Based on our experience in nearshoring services, we understand matter of common trust, high quality standards and full engagement in our joint partnership. Very important for us is collaborative environment and open communication. Our internal organization follows structured approach dedicated to make our delivery personal, highly qualified and highly responsive. Every project we manage by separate team, named resources and personal relation. We work proactively.
Single Point of Contact (SPOC) is our person to maintain our project relation, taking care of the right information flow between all members of the project team and taking care of our delivery standards.
Subject Matter Experts (SME) are functional and development consultants dedicated to service delivery.  Team Manager ensures the project progress according to agreed timing and budget.
Crucial for us is understanding of your business processes and technical  requirements. We follow “Process through Solution to Product” principle. This way helps us to understand your functional and architecture design and makes our delivery more aware.
We support different variety of project management tools, from JIRA to Mantis, because we understand meaning of functional design, respective technical specification, tasks status tracking and time reporting.
We work remotely and on-site. In direct model, we appreciate sense of personal meetings and necessary knowledge alignment sessions. In remote approach our presence on daily status and review calls is standard of our delivery.
We are very much interested in your feedback and our constant improvement process, so we ask you regularly to give us your satisfaction surveys.

We are Nearshore Services Poland.